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Atlas Pricing & Licensing

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Important changes to our Server and Data Center products
We’ve ended sales for new server licenses and will end support for server on February 15, 2024 PT. We’re continuing investment in Data Center with several key improvements. Learn what this means for you.

Atlas

Where can I sign up for a trial? Copy link to heading Copied! Show

You can start a free trial of paid plans at any time from the Pricing page or Settings menu in Atlas.

Our Free plan gives you up to 35,000 users free of charge. For advanced features and support, start a free trial of our Standard (trial period of 14 days) or Premium plan (trial period of 30 days).

If you’re unsatisfied with any Atlassian Cloud product or service, we offer a refund within 30 days after your trial period for monthly subscriptions, no questions asked. See how to request a refund.

Learn more about upgrades and downgrades and how pricing and billing work.

What happens at the end of my trial? Copy link to heading Copied! Show

During your free trial, you’ll receive reminders to update your payment details to ensure uninterrupted service. At the end of your free trial, you will be downgraded to the Free plan. During your free trial, you can add payment details or downgrade to the Free plan yourself.

What does an Atlas Standard subscription cost? Copy link to heading Copied! Show

Monthly Pricing:

Annual Pricing:

The more users you have, the lower the price per user. You can learn more about the pricing breakdown here.

What does an Atlas Premium subscription cost? Copy link to heading Copied! Show

Monthly Pricing:

Annual Pricing:

The more users you have, the lower the price per user. You can learn more about the pricing breakdown here.

How are users licensed? Copy link to heading Copied! Show

You can have one Atlas workspace per Atlassian site, and many Atlassian sites per Atlassian organization.

You are billed monthly for each Atlas workspace subscribed to a paid plan based on the number of users with access to Atlas. Site admins can manage your Atlas subscription in Atlassian Admin under Billing.

If you're an existing Atlassian customer, you may be billed separately for Atlas. Site admins can manage subscriptions in Atlassian Admin under Billing.

Learn more here.

Does Atlas require a subscription to Jira Software, Jira Work Management, or Jira Service Management? Copy link to heading Copied! Show

No. Atlas can be used on its own or with other tools. Atlas has a Jira Software integration, which brings projects and goals to existing Jira Software customers.

Does my Atlas user tier have to match that of a core Jira subscription? Copy link to heading Copied! Show

No, similar to Jira Service Management, the number of creators on your Jira Product Discovery site does not have to match the user tier of other Jira or Atlassian products.

I’m an existing Atlassian Cloud customer. With Atlas and Jira Product Discovery, I now have two separate bills. Can I consolidate, or sync my payment dates? Copy link to heading Copied! Show

If you're an existing Atlassian customer, you may be billed separately for Atlas. Site admins can manage subscriptions in Atlassian Admin under Billing.

What is the minimum term of service? Copy link to heading Copied! Show

The minimum term of service is one month. You can choose to renew your subscription on a month-by-month basis or renew annually.

What payment options are available? Copy link to heading Copied! Show

To ensure timely payment for monthly subscriptions, we're only able to accept payment via credit card. The card on file can be updated by a billing admin via admin.atlassian.com/billing at any time.

For annual subscriptions, we accept payment via credit card, bank transfer, ACH, mailed check, and Net-14 or Net-30 terms.

Is Atlas eligible for the Community or Academic discount? Copy link to heading Copied! Show

Atlas has a very generous free tier, and doesn’t offer discounts.

I have more questions about Atlas! Copy link to heading Copied! Show

Great! We can’t wait to answer them. You can learn more here, in the Atlassian Community, or contact our team.