Compass Pricing & Licensing

You can start a free 14-day trial of Compass from our Try page. We also offer a Free plan of Compass for up to 3 full users, unlimited Basic users, and Community Support. You can compare the Free and Standard plans on our pricing page.

Already using Cloud? Site Administrators can navigate to the System Administration section of your Cloud site and add applications and/or apps as needed.

At the end of your free trial, you will be required to enter in your billing details, and move to a paid monthly subscription. If you do not input your billing details, you will automatically be downgraded to the Compass Free plan.

If you have more than 3 full users upon downgrade, your instance will be locked until you either decrease the number of full users to 3 or less, or upgrade to Standard.

No, Compass is a Cloud-only product.

Full users are billable, paid users in Compass who have access to all features available for their site’s plan.

Basic users need a free Atlassian account. They have access to a basic set of features listed for the basic user role, regardless of their site’s plan.

You can compare full users and basic users here.

Compass is not an app, nor does it require any subscriptions to other Jira products to use. Compass is a separate product that can be used on its own, or alongside other Jira products.

Admins can add Compass to an existing site by:

• Visiting admin.atlassian.com > Products > Add product > select ‘Try it Now’ next to Compass in the Discover New Products screen.
• Signing up via the Compass webpage.

In February 2023, we announced a phased roll out of a new billing experience. Compass uses the new billing experience for billing and subscription management. Your other Jira and Confluence sites might be on our legacy system. While not available today, once we’ve completed the transition to the new billing experience, consolidated billing of your Cloud products will be supported.

You can pay for your subscription by credit card (MasterCard, Visa, or American Express). Subscriptions are currently only monthly, though we plan to offer annual subscriptions in the future.

At this time, we’re only accepting payment for Compass in US dollars. We plan to accept other currencies in the future.

The minimum term of service is one month. 

To ensure timely payment for monthly subscriptions, we're currently only able to accept payment via credit card. The card on file can be updated by the primary billing contact via my.atlassian.com at any time.

Other payment options will be supported soon.

Yes, Community and Academic discounts are available for Compass.

See our Cloud Terms of Service for more information. 

Great! We can’t wait to answer them. You can learn more about Compass on the Compass webpage, in the Atlassian Community, or contact our team to speak with us directly.