Manage where your data is hosted with data residency

No, we will not be increasing the price of our Standard or Premium cloud plans as a result of including data residency as a native feature.

Data residency gives organizations more control over their data by ensuring their user-generated content is stored within the region they trust. Companies who work in regulated industries like finance, government, or healthcare may need data residency to operate in a cloud environment.

Data residency is available for Enterprise, Standard, and Premium cloud plans to ensure that teams of any size can securely manage their data in one of our three regions.

Data residency can be enabled on the following cloud products; Jira Software, Confluence, Jira Service Management, Jira Work Management, and Jira Product Discovery.

You can choose to pin your data to our US, EU, Australia, Germany, Singapore or Canada locations. To stay up to date on additional locations we are working on, please see our cloud roadmap.

For details on the types of product data you can pin, please visit our data residency documentation.

Yes, data residency is available for some apps. You can find out if an app offers data residency by:

• reviewing the Privacy & Security tab or privacy policy on the app’s listing on Atlassian Marketplace
• reaching out to the Marketplace Partner directly
• checking the data residency tab on admin.atlassian.com. This feature is currently in beta for self service data residency customers, who can both see which apps are eligible to migrate data, and schedule migration of app data to supported realms.

Marketplace Partners whose apps store data outside of Atlassian are able to pin app data or migrate data between realms. Partners may or may not choose to invest in data residency depending on a few factors, including:

• Customer demand: Marketplace Partners may not choose to invest in Data Residency if they do not see enough demand from customers. If you would like to install an app but see that the app does not meet your data residency requirements, reach out to the Marketplace Partner to let them know.
• App does not store in-scope data outside of Atlassian: Some apps do not need to pin or migrate data because they do not store any in-scope data, or store data only within the parent product (Jira or Confluence). For more information on what data is "in-scope" for an app, see the app's Privacy & Security tab.

No, Atlassian uses our global infrastructure presence to host data as close to customers as possible in order to achieve maximum performance. While data residency provides an additional level of certainty that data will not leave a specific geographic area, our cloud infrastructure is designed to give global customers the best possible experience. Enabling data residency may lead to slower overall performance for users located outside of the designated geographic area. Learn more about our global cloud infrastructure.