Flexible IT service management at scale

Jira Service Management

Jira Service Management Enterprise Plan

Our top-tier plan expands on the advanced features of Cloud Premium for businesses with multiple product instances and advanced security needs.

Global scale

Scale confidently with multiple instances, up to 150, and centralized per-user licensing.

Enterprise-grade security

Get built-in tools to prevent data breaches and comply with privacy requirements.

Intuitive analytics

Gain full visibility into how your teams work with a unified data lake and custom analytics.

Watch the Cloud Enterprise webinar

Flexible scale

Scale with multiple instances, up to 150, to provide organizational autonomy, segregate data for security reasons, or customize environments based on Marketplace apps, specific project configurations, and more.

And with centralized per-user licensing, you only pay once per user regardless of how many Enterprise instances they are provisioned for.

Secure and compliant

Safeguard user accounts with built-in support for SAML single sign-on, and triage suspicious behavior with organization audit logs. Get these features and more with Atlassian Access — included with the Cloud Enterprise plan.

Data residency gives you the power to choose where your product content physically resides. And with IP allowlisting, configure which IPs are allowed access to your content.

See Jira Service Management compliance

Intuitive analytics

Make data-driven decisions in record speed with Atlassian Analytics. Use pre-built or customized dashboards to analyze your data across teams and projects.

The Atlassian Data Lake offers fully modeled data across Atlassian products for faster analysis, directly inside Atlassian or in your BI tool of choice.

Learn more about Atlassian Analytics

One platform, zero friction

By consolidating various deployments onto Atlassian’s cloud platform, Nextiva has not only increased security and performance but also laid a foundation to scale with ease.

Read their story