HR service management template
Simplify onboarding, offboarding, or any HR request.
best for
HR
key features
Help desk
Manage requests
Resolve incidents
What is an HR service management template?
The HR service management template includes out-of-the-box request types and workflows for processes such as employee onboarding and offboarding, change requests, and general questions for HR.
What does the HR service management template include?
Capture relevant employee information
Use out of the box and custom request types to define and organize incoming requests so your team can capture relevant information and help employees more efficiently.
Customizable help center
Employees can submit requests, and search your embedded knowledge base to help themselves. Streamline request intake and maintain work in one central location.
Organized HR service delivery
Employee requests from the help center, email, chat, and other channels are organized into queues which let you quickly view, triage, and assign requests as they come in.
Automate your HR service desk
With automation remove the need to perform manual, repetitive tasks, and can focus on the work that matters.
简化人力资源工作流程
借助专为人力资源团队设计的预配置请求类型和工作流程,随时掌握和管理所有人力资源服务需求。
内置保密性
安全地跟踪和保护敏感信息。使用权限定义谁可以查看、查找和评论请求。
自助服务门户
使用服务门户帮助员工找到常见问题的答案。建立知识库,以便寻求帮助的人能够通过常见问题和操作方法文章实现自助服务。
How to get started with the HR service management template
Streamline HR service demands quickly with the HR service management template.