HR service management template
Simplify onboarding, offboarding, or any HR request.
best for
HR
key features
Help desk
Manage requests
Resolve incidents
What is an HR service management template?
The HR service management template includes out-of-the-box request types and workflows for processes such as employee onboarding and offboarding, change requests, and general questions for HR.
What does the HR service management template include?
Capture relevant employee information
Use out of the box and custom request types to define and organize incoming requests so your team can capture relevant information and help employees more efficiently.
Customizable help center
Employees can submit requests, and search your embedded knowledge base to help themselves. Streamline request intake and maintain work in one central location.
Organized HR service delivery
Employee requests from the help center, email, chat, and other channels are organized into queues which let you quickly view, triage, and assign requests as they come in.
Automate your HR service desk
With automation remove the need to perform manual, repetitive tasks, and can focus on the work that matters.
Flussi di lavoro semplificati per le risorse umane
Rimani aggiornato e gestisci tutte le richieste di servizi delle risorse umane con tipi di richiesta e flussi di lavoro preconfigurati progettati per i team delle risorse umane.
Riservatezza integrata
Monitora e proteggi in modo sicuro le informazioni sensibili. Usa le autorizzazioni per stabilire chi può visualizzare, trovare e commentare le richieste.
Portale self-service
Aiuta i dipendenti a trovare le risposte alle domande più comuni utilizzando un portale di assistenza. Configura una knowledge base per consentire alle persone in cerca di aiuto di risolvere eventuali problemi autonomamente consultando le FAQ e gli articoli delle procedure.
How to get started with the HR service management template
Streamline HR service demands quickly with the HR service management template.
