HR service management template
Simplify onboarding, offboarding, or any HR request.
best for
HR
key features
Help desk
Manage requests
Resolve incidents
What is an HR service management template?
The HR service management template includes out-of-the-box request types and workflows for processes such as employee onboarding and offboarding, change requests, and general questions for HR.
What does the HR service management template include?
Capture relevant employee information
Use out of the box and custom request types to define and organize incoming requests so your team can capture relevant information and help employees more efficiently.
Customizable help center
Employees can submit requests, and search your embedded knowledge base to help themselves. Streamline request intake and maintain work in one central location.
Organized HR service delivery
Employee requests from the help center, email, chat, and other channels are organized into queues which let you quickly view, triage, and assign requests as they come in.
Automate your HR service desk
With automation remove the need to perform manual, repetitive tasks, and can focus on the work that matters.
人事ワークフローを合理化
人事チーム向けにあらかじめ設定されたリクエスト タイプとワークフローにより、あらゆる人事サービスの要求を把握し、管理します。
組み込まれた機密性
機密情報を安全に追跡して保護します。リクエストに対しては、権限機能を利用して、閲覧、検索、コメントなどの権限をユーザーごとに細かく設定します。
セルフサービス ポータル
サービス ポータルを使用して、従業員が一般的な質問に対する回答を見つけられるようにします。ナレッジ ベースを設置し、ヘルプを求める人が FAQ やハウツー記事にセルフサービスでアクセスできるようにします。
How to get started with the HR service management template
Streamline HR service demands quickly with the HR service management template.
