HR service management template
Simplify onboarding, offboarding, or any HR request.
best for
HR
key features
Help desk
Manage requests
Resolve incidents
What is an HR service management template?
The HR service management template includes out-of-the-box request types and workflows for processes such as employee onboarding and offboarding, change requests, and general questions for HR.
What does the HR service management template include?
Capture relevant employee information
Use out of the box and custom request types to define and organize incoming requests so your team can capture relevant information and help employees more efficiently.
Customizable help center
Employees can submit requests, and search your embedded knowledge base to help themselves. Streamline request intake and maintain work in one central location.
Organized HR service delivery
Employee requests from the help center, email, chat, and other channels are organized into queues which let you quickly view, triage, and assign requests as they come in.
Automate your HR service desk
With automation remove the need to perform manual, repetitive tasks, and can focus on the work that matters.
Simplifiez vos workflows RH
Tenez-vous au courant et gérez toutes les demandes de services RH grâce à des types de demandes préconfigurés et à des workflows conçus pour les équipes RH.
Confidentialité intégrée
Suivez et protégez les informations sensibles en toute sécurité. Utilisez des autorisations pour définir qui peut consulter, rechercher et commenter des demandes.
Portail en libre-service
Aidez vos employés à trouver des réponses aux questions les plus courantes sur votre portail de services. Configurez une base de connaissances afin que les personnes demandant de l'aide puissent accéder en libre-service à des FAQ et à des articles d'aide.
How to get started with the HR service management template
Streamline HR service demands quickly with the HR service management template.