HR service management template
Simplify onboarding, offboarding, or any HR request.
best for
HR
key features
Help desk
Manage requests
Resolve incidents
What is an HR service management template?
The HR service management template includes out-of-the-box request types and workflows for processes such as employee onboarding and offboarding, change requests, and general questions for HR.
What does the HR service management template include?
Capture relevant employee information
Use out of the box and custom request types to define and organize incoming requests so your team can capture relevant information and help employees more efficiently.
Customizable help center
Employees can submit requests, and search your embedded knowledge base to help themselves. Streamline request intake and maintain work in one central location.
Organized HR service delivery
Employee requests from the help center, email, chat, and other channels are organized into queues which let you quickly view, triage, and assign requests as they come in.
Automate your HR service desk
With automation remove the need to perform manual, repetitive tasks, and can focus on the work that matters.
HR-Workflows optimieren
Behalte den Überblick und verwalte alle HR-Serviceanforderungen mithilfe von vorkonfigurierten Anfragetypen und Workflows, die für HR-Teams entwickelt wurden.
Integrierte Vertraulichkeit
Vertrauliche Informationen bleiben geschützt und nachverfolgbar. Mit Berechtigungen legst du fest, wer sensible Anfragen aufrufen, finden und kommentieren darf.
Self-Service-Portal
Stelle Mitarbeitern mithilfe eines Serviceportals Antworten auf häufig gestellte Fragen bereit. Richte eine Wissensdatenbank ein, damit sich Hilfesuchende über FAQs und Hilfeartikel selbst helfen können.
How to get started with the HR service management template
Streamline HR service demands quickly with the HR service management template.
