HR service management template
Simplify onboarding, offboarding, or any HR request.
best for
HR
key features
Help desk
Manage requests
Resolve incidents
What is an HR service management template?
The HR service management template includes out-of-the-box request types and workflows for processes such as employee onboarding and offboarding, change requests, and general questions for HR.
What does the HR service management template include?
Capture relevant employee information
Use out of the box and custom request types to define and organize incoming requests so your team can capture relevant information and help employees more efficiently.
Customizable help center
Employees can submit requests, and search your embedded knowledge base to help themselves. Streamline request intake and maintain work in one central location.
Organized HR service delivery
Employee requests from the help center, email, chat, and other channels are organized into queues which let you quickly view, triage, and assign requests as they come in.
Automate your HR service desk
With automation remove the need to perform manual, repetitive tasks, and can focus on the work that matters.
Flujos de trabajo de RR. HH.
Mantente al tanto y gestiona todas las demandas de servicios de recursos humanos con tipos de solicitudes y flujos de trabajo preconfigurados diseñados para los equipos de RR. HH. optimizados
Confidencialidad integrada
Monitoriza y protege la información confidencial de forma segura. Usa los permisos para definir quién puede ver, buscar y comentar las solicitudes.
Portal de autoservicio
Ayuda a los empleados a encontrar respuestas a preguntas comunes utilizando un portal de asistencia. Crea una base de conocimientos para que los que buscan ayuda puedan hacerlo por sí mismos con preguntas frecuentes y artículos instructivos.
How to get started with the HR service management template
Streamline HR service demands quickly with the HR service management template.