Jira Product Discovery Pricing & Licensing

You can start a free 14-day trial of Jira Product Discovery Standard from our Try page. We also offer a Free plan of Jira Product Discovery for up to 3 creators, with 2GB storage and Community Support. You can compare the Free and Standard plans on our pricing page.

Already using Cloud? Site Administrators can navigate to the System Administration section of your Cloud site and add applications and/or apps as needed.

At the end of your free trial, you will be required to enter in your billing details, and move to a paid monthly subscription. If you do not input your billing details, you will automatically be downgraded to Jira Product Discovery’s Free plan.

If you have more than 3 creators upon downgrade, your instance will be locked until you either decrease the number of creators to 3 or less, or upgrade to Standard.

No, Jira Product Discovery is a Cloud-only product.

Currently, there is no integration between Jira Product Discovery and Jira Software Data Center. However, you may use Jira Product Discovery and Jira Software Data Center separately as stand alone products.

Creators are billable, paid users in Jira Product Discovery who actively create and manage projects, ideas, fields, and views.

Contributors need a free Atlassian account. They can contribute to discovery projects but don’t need all the permissions of creators.

You can compare creators and contributors here.

Jira Product Discovery is not an app, nor does it require any subscriptions to other Jira products to use. Jira Product Discovery is a separate product that can be used on its own, or alongside other Jira products.

No, similar to Jira Service Management, the number of creators on your Jira Product Discovery site does not have to match the user tier of other Jira or Atlassian products.

Admins can add Jira Product Discovery to an existing site by:

• Visiting admin.atlassian.com > Products > Add product > select ‘Try it Now’ next to Jira Product Discovery in the Discover new products screen.
• Signing up via the Jira Product Discovery webpage.

In February 2023, we announced a phased roll out of a new billing experience. Jira Product Discovery uses the new billing experience for billing and subscription management. Your other Jira and Confluence sites might be on our legacy system. While not available today, once we’ve completed the transition to the new billing experience, consolidated billing of your Cloud products will be supported.

You can pay for your subscription by credit card (MasterCard, Visa, or American Express). Subscriptions can be purchased on a monthly or annual basis, and you can request an annual quote by reaching out to our Customer Advocate team.

At this time, we’re only accepting payment for Jira Product Discovery in US dollars. We plan to accept other currencies in the future.

The minimum term of service is one month. Jira Product Discovery is billed on a month-by-month basis.

To ensure timely payment for monthly subscriptions, we're currently only able to accept payment via credit card. The card on file can be updated by a billing admin via admin.atlassian.com/billing at any time.

For annual subscriptions, we accept payment via credit card, bank transfer, ACH, mailed check, and Net-14 or Net-30 terms.

Currently, Community and Academic discounts are not supported for Jira Product Discovery.

See our Cloud Terms of Service for more information. 

Great! We can’t wait to answer them. You can learn more about Jira Product Discovery on the Jira Product Discovery webpage, in the Atlassian Community, or contact our team to speak with us directly.