Close

Agile collaboration at scale

Lumen customer logo

Discover how Lumen standardizes best practices across teams with this Atlassian template bundle.

Includes:

Use template bundle
Issue cards floating around a board visualizing Jira Software
Document approval screenshot
Lumen customer logo

Agile collaboration

Discover how Lumen standardizes agile best practices with this Atlassian template bundle.

Use template bundle
best for

Software development

What's included

3 pre-configured Jira Software project templates

Jira Software, Jira Work Management, Confluence

Be inspired by Lumen’s way of working

This template bundle is based on how Lumen uses Atlassian tools to align on consistent terminology and unlock agile collaboration between software, IT, and business teams. It includes pre-configured Jira projects and a Confluence space so you can skip the setup and hit the ground running.

What does the agile collaboration template include?

Plan and deliver

Review and plan what’s being built next, manage team capacity, and monitor multiple releases to ensure smooth delivery.

Issues on a board in Jira Software

Respond and resolve

Connect your Dev and Ops teams to rapidly respond to, resolve, and continuously learn from incidents.

Issues on a board in Jira Software

Go-to-market strategy

Connect your development and business teams to ensure alignment from product release to marketing launch.

All open tickets in queue in Jira Work Management

Communicate and align

Define company objectives, share updates, and document decisions in a shared space accessible to all teams.

Sharing OKRs on a document in Confluence
Pages image

Get started fast

Get pre-configured projects, workflows, and automation with just a few clicks.

chat bubbles illo

Connect your entire workflow

Trust Jira to bring it all together with dedicated tools for every team from idea to impact.

Meeples

Learn from the best

See how the best in the business use Atlassian products to reach their goals.

How to get started with the agile collaboration template

Plan and deliver with Jira Software
  

This bundle includes 3 pre-configured Jira Software team-managed project templates. They are all scrum projects. New to scrum? Check out this scrum tutorial.

These project templates enable you to visualize and manage the flow of capabilities and features from ideation through to analysis and release.

Portfolio project

On the board, you’ll see 6 pre-configured issue statuses: Funnel (which Lumen treats similarly to a backlog), Review, Analyzing, Approved, Implementing, and Done.

To manage statuses, go to:

  • Project settings
  • Board
  • Columns and statuses

Learn more about statuses, and learn how to manage statuses, resolutions, and priorities.

This project has a simple workflow, where any issue can be transitioned into any status on the board. To view and edit the workflow, to go:

  • Project settings (left-side menu)
  • Issue types (left-side menu)
  • Edit workflow (near the top-right of your screen)
    • Here you can add new statuses, delete statuses, add specific transitions, and more. Try to drag-and-drop statuses around, connect them with arrows, and more. Read more about how to manage workflow transitions.

This project also has 2 custom issue types: Capability*, and Impediment*.

To view, edit, and delete issue types, go to:

  • Project settings (left-side menu)
  • Issue types (left-side menu)

Value stream project

This project has 7 pre-configured issue statuses: Funnel, Analyzing, Implementing, Validating, Deploying, Releasing, Done.

This project has a simple workflow, where any issue can be transitioned into any status on the board.

This project has 3 custom issue types: Capability*, Impediment*, and Test*.

Release train project

This project has 8 pre-configured issue statuses: Funnel (which Lumen treats similarly to a backlog), Analyzing, Approved, Implementing, Validating, Deploying, Releasing, Done.

This project has a simple workflow, where any issue can be transitioned into any status on the board.

This project has 2 custom issue types: Impediment*, and Test*.

*Lumen’s custom issue types explained:

  • Capability: use this issue type to represent a high-level parent issue for a group of features (represented as child issues); this issue type usually spans multiple agile release trains. Capability issues are divided into multiple features to facilitate their implementation in a single planning increment.
  • Impediment: use this issue type to represent something that might slow momentum, such as a capacity constraint, or a knowledge gap.
  • Test: use this issue type to represent a piece of work that is being reviewed or analyzed. 
Respond and resolve with Jira Service Management
  

Respond project

This is where you can bring your Dev and Ops teams together to enable full acceleration when responding to incidents. Your teams can deliver great service faster than ever.

New to Jira Service Management? Check out: A brief overview of Jira Service Management.

Queues are where your agents work on customer requests. You can visualize trends across your projects with dashboards and reports. Read more about the main features here.

Go-to-market with Jira Work Management
  

Collaborate project

From concept ideation through to delivery, ensure all teams are fully aligned, and stakeholders are kept in the loop, with this Jira Work Management project.

New to Jira Work Management? Check out these handy links:

Read how to manage permissions, create a new project, and add new users.

Communicate and align with Confluence
  

Communicate space

This Confluence space can help your team communicate with clarity, document all decisions, and drive business impact by defining company objectives and OKRs.

New to Confluence? Here are some starter links:

Check out Confluence’s templates. There are dozens. They can help get you started with a new project, guide you through strategic planning, ensure documentation consistency across teams... (and many, many other capabilities!)

Jump into the product:

  • Create new spaces or view all spaces by selecting Spaces in the top navigation menu.
  • Create pages within your space by selecting Create in the top navigation menu.
3rd-party integrations
  

Your bundle includes Slack. You can integrate Slack with Jira Software to receive Slack notifications when issues are updated, or when releases are approved, and create issues right in Slack (and many more possibilities).

To connect Jira to Slack, go to:

  • Project settings (left-side menu)
  • Apps
  • Slack integration

To manage or configure Slack, go to:

  • Apps (top menu bar)
  • Manage apps. (Slack will appear as a system app)

For more info, read: Integrate Slack with Jira Software

Ready to use this template?

Use template bundle
bg image