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Time is running out: Support for server products ends Feb. 15, 2024. Migrate to stay supported. Learn how

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Claim a free Cloud Migration Trial

Activate your free Cloud Migration Trial, which will match the remainder of your Server maintenance or Data Center subscription.

Minimize disruption

Explore and evaluate migrating to Atlassian cloud at no additional cost or disruption to your team

Test Standard & Premium

Switch between testing Standard and Premium features by visiting Manage subscriptions in the admin settings.

Zero downtime

Enjoy access to the latest features and improvements without the hassle of weekend upgrades or downtime

If you have 10 users or less, we recommend getting started with one of our Free plans.

Cloud Migration Trial FAQs

Which products are eligible for a free Cloud Migration Trial? Copy link to heading Copied! show +
  

Free Cloud Migration Trials are available, with an eligible Server license or Data Center subscription, for Jira Software, Jira Service Management, Jira Work Management, and Confluence. To start a trial to migrate to Bitbucket Cloud, go to Bitbucket Cloud free trials.

How does a Cloud Migration Trial differ from a Standard product trial? Copy link to heading Copied! show +
  

Cloud Standard product trials can last up to 14 days, whereas Cloud Migration Trials last the duration of the associated Server license or Data Center subscription.

Cloud Migration Trials are designed for Server and Data Center customers evaluating Cloud or planning a Cloud migration. Depending on your size and complexity, you can use a Cloud Migration Trial to explore cloud-only features, build your business case, and run your test and production migration.

How does a Cloud Migration Trial differ from a commercial license? Copy link to heading Copied! show +
  

Our Cloud Migration Trial is an evaluation license which is excellent for trialing and exploring cloud, but when it’s time for production, you need the real thing. Unlike our commercial licenses, with a Cloud Migration Trial:

  • Support is not guaranteed and is limited to migration-specific help.

  • Financially backed SLAs are not available  (only applicable to the premium tier).

  • Atlassian disclaims all obligations or liabilities for trial licenses.

  • Your data will not be backed up.

  • You’ll be subject to a limit of 100 outbound emails daily.

  • Your user tier is limited to the number of users you have on your Server or Data Center license.

How long does a Cloud Migration Trial last? Copy link to heading Copied! show +
  

Your Cloud Migration Trial will expire when the associated Server license or Data Center subscription ends.

Can I claim a trial for more than one eligible product? Copy link to heading Copied! show +
  

Yes. If you own multiple self-managed licenses, you can activate separate Cloud Migration Trials for each license. Each Cloud Migration Trial is associated with a Server license or Data Center subscription and can only be activated once per SEN.

Can I use my Cloud Migration Trial to try out Premium features? Copy link to heading Copied! show +
  

Yes. Within your trial’s admin settings, select Manage subscriptions to switch between Standard and Premium plans for Confluence, Jira Software, and Jira Service Management. Please note that Jira Work Management is exclusively available on a Standard plan.

Can I convert my Cloud Migration Trial Cloud site to my production cloud site? Copy link to heading Copied! show +
  

Yes. When you’re ready to start your production migration, you can purchase a commercial Cloud license to convert your site from a trial site to a production site.

How do I claim my Cloud Migration Trial? Copy link to heading Copied! show +
  

You can claim a Cloud Migration Trial for any of your eligible Server license or Data Center subscription by selecting Activate trial for the license you’d like to start your trial for.

How do I activate a Marketplace app trial? Copy link to heading Copied! show +
  

Starting in September 2023, you can self-serve and add enrolled apps into your Cloud Migration Trial through the in-product Marketplace in your Jira and Confluence Cloud instances.

Select "Apps" on the top bar, and then choose "Explore more apps."

Select "Apps" on the top bar, and then choose "Explore more apps."

If you are looking for a specific app, you can search for it in the "Search for apps bar".

If you are looking for a specific app, you can search for it in the "Search for apps bar".

The cloud version of your app should appear.

The cloud version of your app should appear like this.

Click into the app listing. If this app is eligible for the Cloud Migration, a notification bar at the top of page.

Click into the app listing. If this app is eligible for the Cloud Migration Trial, you will see a notification bar at the top.

It is recommended to explore the application listing to ensure that it is the one you would like to activate. Once you confirm, click the Activate trial button in the top left corner.

It is recommended to explore the application listing to ensure that it is the one you would like to activate. Once you confirm, click the Activate trial button in the top left corner.

It is recommended to explore the application listing to ensure that it is the one you would like to activate. Once you confirm, click the Activate trial button in the top left corner.

At this point, only site admins can activate the trial. Other members of the organization can "request" the app.

Once you click on activate, the app will be added and ready to use.

Once you click on activate, the app will be added and ready to use.

If it seems that an app might or might not be eligible, you can contact support directly to inquire about any available offers. (See below)

How can I add Marketplace app trials to an existing Cloud Migration Trial? Copy link to heading Copied! show +
  

You can add new apps to your Cloud Migration Trial by visiting the in-product marketplace, checking the app listing for the desired app, and verifying if the app offers a Cloud Migration Trial. If it does, you’ll be able to add the app for free for the entire duration of your Cloud Migration Trial or the duration of your associated server app maintenance or Data Center app subscription, whichever ends earlier.

How do I know if a Marketplace server app has opted in? Copy link to heading Copied! show +
  

You can determine if an app is eligible on the app listing page of the in-product Marketplace and on my.atlassian.com. If there is no mention of a Cloud Migration Trial, it is not available for extended trial. You can automatically enable the Cloud Migration Trial by installing the app in the in-product Marketplace.

Check out the full list of apps who have opted in for the trial here.

Can I get a refund if I already purchased a Cloud Migration Trial eligible app? Copy link to heading Copied! show +
  

Unfortunately, there are no refunds for apps that have already been purchased. If you want to take advantage of a Cloud Migration Trial, please reach out to customer support directly.

  • If you are billed monthly, we can deactivate the paid subscription at the end of the month and reactivate a new Cloud Migration Trial upon request.
  • If you are billed annually, we can deactivate the paid subscription right before the annual subscription end date and reactivate a new Cloud Migration Trial upon request.